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Here are
a some comments from our customers - nearly all positive ones. Your feedback
helps make us stronger and lets us serve you better, so please contact us
with any suggestions or requests you may have at comments@robotstore.com. Thanks for your assistance! The RobotStore.com crew  I wanted to thank you again for all of your assistance building this robot. It was AWESOME! The kids won first place at regionals and took 14th at the State Competition. - Sue M. - Ludington, MI In February, my sons decided on a robot to be part of their science project for school... It placed second in its category at the San Benito County Science Fair and was selected to go on to the State Fair! I just wanted to say thank you for your store which gave my sons the opportunity to do an original and fun project. - Rose C. - Hollister, CA The best source for Robot Kits! - Kevin C. - Clearfield, UT You have some great robotics stuff, and you are very good about getting back to me when I have questions. I appreciate that. Thank you! - Christine W. - Kitimat, BC Canada Dealing with you & Robotstore has been refreshing. I wish all merchants had your style. I'LL BE BACK! - Barry C. - Clinton, MD This is the best on-line robot kit store! - Randy S. - San Francisco, CA Great site, easy to navigate, fast and straightforward. Great selection of stuff, I'll be back for more! - Jack M. - Alpine, CA Looked ALL OVER the web, and finally found the perfect toy on YOUR site. - Rodney S. - Houston, TX Excellent price - even less than others including shipping!! My son just went through a 3 day course on building robots with the MindStorms system - I had to surprise him - perfect timing and perfectly priced! - Lawrence M. - Miami, FL I want to thank-you for your excellent service. There was a problem but you took care of it in a very professional manner. I have recommended people to your site in the past and will continue to do so. - Scott B. - Port Coquitlam, BC Canada Success! The new PIC worked fine, and the BS2 code runs as expected...the old PIC is on the way. Attached is a photo of the 'bot talking to a Lynxmotion IRPD board from 1997! Thanks for the excellent customer service. You been great! Andrew W. - Georgetown, MA Other than the tracking email vanishing into the ethersphere of yahoo spam filters, this was an excellent buying experience. Good product, excellent price and great phone help on tracking the order. Lawrence M. - Miami, FL I really like the variety of products that you offer. I am a gifted teacher and am teaching a 3 week unit of robotics in June to 6th and 7th graders. I am currently looking for items to use in this class. Susan S. - Olathe, KS I enjoy the products I purchase from Mondo-tronics, I have yet to be disappointed with any item or personal dealings with the Robot Store, I could not be as far along on my projects as I am without their assistance. Earl Z. - Tyler, TX Had what I needed When I needed it. Robert V. - Milford, OH Well described, very simple to use, enthusiastic site. Mark P. - Scranton, PA Gift card/wrap or at least the ability to take to price off the packing slip would be appreciated Paul L. - Pleasantville, NY Hi Paul - just add a note to the comments field on your order and we can do that. - RG Cute gift items! Jerome A. - Arlington Heights, IL My son sent me your hyperlink for his Christmas present. Made shopping easy. Faye L. - Houston, TX I wish that it had been clearer that the item was in stock. Many other retailers were sold out of this item and I would be upset to get an email tomorrow saying that the item is no longer available. Plus, I had to pay a bit more, but it will be worth it if they deliver as promised. Karen B. - Wantagh, NY Hi Karen - We strive to keep everything in stock and ready to ship. So if it is on the site then it should be ready to go, or be coming in any day. If you ever have any questions or need to know if an item can ship right away please just give us a call at 800-374-5764 and we can tell you its exact status. - RG I received a wrong product in my purchase... exchanging was incredibly simple. I simply called the store and your customer service rep handled everything politely and efficiently. My replacement product arrived speedily and hopefully the product I returned did as well! As unpleasant as it is to get a wrong order accidentally, the ease of replacing it with the right one more than made up for any inconvenience I had experienced. Thanks! Lita G. - Seattle, WA I was very satisfied with the service I received. Kaleb T. - Linthicum, MD This site was easy to use and had a good variety of robotics. Gaye M. - Knoxville, TN You had this hard to find item in stock - that is very important to me. Bart M. - Phoenix, AZ I'm grateful that you had the product in stock this close to Christmas Susan K. - Bloomington, MN Excellent service, great product. Teresa M. - West Bend, WI I have used them before, and they have come through for me. Frederick H. - Tacoma, WA Delivered earlier than expected - great job! Bart M. - Phoenix, AZ Got one for my son for Christmas . We had great time with it. Jimmy C. - San Jose, CA Excellent selection and good web site design. So far so good. Daniel H. - Santa Cruz, CA One of the few places where someone can get into the robot hobby. Greg P. - Grand Prairie, TX The package arrived on time, and everything was there. The mechanical beetle was a great thing to put together with my 9 year-old cousin. Elizabeth L. - Waltham, MA I'm quite happy with the robot kit I received as a Christmas present. Van J. - Milwaukee, WI Great line of products, great service, great web site! James R. - San Jose CA Good site, nice product, accurate delivery. Jeff G. - Silver Spring, MD You are a good company and have many hard to find parts. Germaine K. - San Rafael, CA Great stuff and service! Jon C. - Villa Rica, GA Nice web site. Easy to find what I wanted. Ernest M. - Monticello, FL neat site. Very impressed. Jonathan B. - Waterloo, Ontario, Canada I'm a return customer. They sell good stuff. Catalog is informative and accurate. Web site was easy to use and looked good. Checkout was a breeze - except that it wouldn't let me finish my order till I filled-in an answer for "Issuing Bank" (the bank that issued my credit card) - but my card is a Discover card and as far as I know all of them are issued by "Discover" so it's a useless and confusing question if the user has selected "Discover" as their type of credit card. Ian M. - DuPont, WA NICE SITE Ken D. - Seattle, WA Great web site. All purchases (this is my third purchase) went smoothly, easy ordering both on phone and online. Good products. No problems with products (other than user error). Ian M. - DuPont, WA Very good selection. Also good description. Michael D. - Houston, TX Keep up the good work Ken D. - Seattle, WA I think the site is well set up and maintained. The people over the phone and kind and helpful, and if i ever get any other robot thing again it will be from them. :) Brett A. - Irvine, CA No comments. Great transaction! Robert M. - Chesapeake, VA The first time that I heard about your catalog was during my senior year in high school, during a robotics class. We built a hexapod and ordered 12 servos and an SSC 2 drive circuit. The prompt delivery service that we got was great, we were mounting our hardware in a matter of days and not weeks as we previously thought. Many roboticists are incrementing there skills and with progression comes new needs, I hope that you have plans to expand the quantity of robots and parts to fulfill the needs of more advanced robot builders. Jose V. - Klamath Falls, OR I was very pleased with the promptness in which the missing parts to my original order were replaced. Peggy N. - Pocomoke, MD An excellent online shopping experience. Plus---this was the only place I could find the adorable tiny windup robots I was looking for. - Susan Z. - Arlington, VA I love the opportunities for learning found with your products. My son is at the age where he's just becoming interested in constructing robots and the beginning kits are great. - Kathryn W. - Barboursville, VA I really liked the fact that I was notified right away via e-mail...Once my package was on it's way I also appreciated the UPS e-mail. Good job! - Loren H. - Plymouth, MN Excellent site and selection. - Thomas G. - Annapolis, MD Great and unusual selection for the robot fan. - Linda H. - North East, MD I definitely am getting products I need and cannot find elsewhere. Thank you very much! - Christopher W. - Greenfield, WI This is my second purchase within a few weeks from your site. Keep up the good work. One of the best sites I've ever ordered from and my order was here before I knew it! - Dave D. - Oshawa, Ontario, Canada Thanks Roger. You and your store rock and I will continue to support it as will the B9 club I'm sure. Thanks for your help with the OOPics. - Darrell T. - Seattle, WA I just received a Cybug with hunger instinct and a solar fly. It'll be great fun I think. Thanks to whoever designed these beautiful creatures. - Nikolaou I. - Athens, Greece Terrific selection, fast delivery and nice tracking info. - Linda H. - North East, MD I love the products you had on your web-site. - Lisa C. - Lockport, NY Great service. I have purchased from this company 2-3 times with no problems at all. - Ryan S. - Little Rock, AR I could buy everything in the store haha! - Glen P. - Lombard, IL I have been to the site before and had been looking at the robot that I bought. I saw that it was the last one and at a reduced price, so I bought it. The whole thing went smoothly. Thank you RobotStore! - Duane R. - Eugene, OR The site was really easy and quick to use! I'll be back. - anonymous, via internet Very Fast!! Will probably buy from again! - Mark A. - Layton, UT This was my second visit to Mondo-tronics. Before making today's purchase I checked with my son's technology teacher to see if he might be able to get a better price on the product. He said he couldn't and that yours was a good price. He also took down your 800 number so he could get on your mailing list. - Carla H. - New London, CT Very professional fulfillment - Robert D. - Thousand Oaks, CA Only place on the net that I have been able to find "No Maps For These Territories" so I was excited when I actually found it. Can't wait to finally get to see this. - Joey S. - Kingsport, TN Very fast store web-site. Easy to find what I wanted. Thank you. - Tracy B. - Altamonte Springs, CA Great kits and variety of equipment. Have purchased other equipment previously and been very satisfied. - Janet B. - Minneapolis, MN Well organized web site provided adequate descriptions of each product. Shipping rules were very specific as to which method would ensure delivery before Xmas (and which would not work: appreciated!). - Robert A. - Santa Clarita, CA Mondo-tronics has a wide variety of products, at great prices. A pleasure to do business with. - Kevin M. - Hope, MD Fields on the ordering forms should allow more characters for complex international addresses. - Hugo F. - Lisbon, Portugal Received everything I expected and on time! - Cochelle G. - Pueblo, CO I enjoyed the site and products offered. In my limited experience, a unique and interesting site. I'll turn my 12 year old on immediately. - Michael G. - Tucson, AZ Informative catalog. Excellent service. - Richard O. - Federal Way, WA Thank you for your assistance. By the way, I have a radio show here in Virginia called Tech Talk. It airs on WMAL Radio (AM630) each Saturday at Noon. I have mentioned your site a couple of time on the air. I enjoy your selection and service. - Rick S. - Oakton, VA I recently received the box of 6 wind-up robots (Da Bot Brigade, Item 3-931) and I have to tell you, they are the best of their kind that I've ever seen. The winding mechanism keeps them going for a long time and they're just plain cute. My robot-enthusiast pal is getting them (well, 5 of them, he he) for his birthday and he'll love them, guaranteed. Thanks for supplying me with a gift for a "difficult to buy for" person. - Jim K. - Livonia, MI I am building a robot for one of my classes and RobotStore.com was recommended by my teacher and it's a really easy site to navigate with great descriptions of the products. - Keith W. - Batavia, IL Excellent productos. I hope that you have more robotics productos, sensors and motoros. - Luis M. - Mexico City, Mexico My son seems very impressed. If there service is as good as their site, I'm sure we'll be buying here again. - Brenda S. - Kunkletown, PA One of the best robotics stores on the web. - Anatoly C. - Oak Park, IL I just wanted to thank you for your prompt response. I work at a five star lodge where customer service is everything - and you have without a doubt made a great impression with me. I wasn't sure when I would hear from you and getting a phone call the same day as the email truly is refreshing. I will certainly be doing more business with you and thanks again. - Adam S. - Breckenridge, CO This was a linked site to a product from the inventor. Glad to see that the inventor decided to use this source for on-line visitors to purchase the product. - Derek S. - Portland, OR They promptly e-mailed informing me about a important product in my order was out of stock, and promised a delivery date. I received the products today and the limit date is still the next week!!!!, so I consider the delivery was completely on-time. - Miguel R. - Mexico City, Mexico Great site - great selection. will be ordering more in the future. - George W. - Helena, MT Very positive experience. I emailed a question about the product and received a prompt complete response. - Gwen O. - North Haven, CT Very nice online store. I look forward to ordering more things from you. - anonymous - via internet You people are fantastic!! I was always pleased with my Mondo-tronics order processing / Customer Service in the past and it would seem as if you've gotten faster... I will continue to recommend Mondo-tronics to my friends / business associates as an extremely "user friendly" shopping center for their robotics hobbies. - Vincent K. - Tonopah, Az Very satisfied with previous orders placed with Mondo-tronics and fully expect this one to be problem free - as is always the case with Mondo. I'm sending a copy of Mondo-tronics catalog to my brother on the east coast, so he can enjoy their robotics selections as well. - Vincent K. - Tonopah, Az Keep up the good work! Great stuff! - Paul T. - Oxford, CT Excellent You guys get straight "A"'s! - Glen G. - Greenbelt, MD I wanted to thank you again for all of your assistance building this robot. It was AWESOME! The kids won first place at regionals [Science Olympiad "Robo-Billiards"] and took 14th at the State Competition. Thank you again for your suggestions!! - Sue M. - Ludington, MI Unique products with high educational value. Recommended. - Tim H. - Agoura Hills, CA The search box quickly found my choice. Overall very good experience. - Ross C. - Athens, IL Unique products not easily found elsewhere. I am a return customer. - Tim H. - Agoura Hills, CA I have been watching your web site grow for about 4 years now... and every time I need a microcomputer Mondo-tronics never fails to hook me up! - Casey H. - Simi Valley, CA Web pages and content well designed. Good variety of products and resources to support beginners to advanced levels. - William F. - Shippensburg, PA Great, the only place I can find with great robot kits on the internet. - Brennen J. - Grande Prairie, Ontario, Canada I loved how the site was designed. The navigation was very simple,and did not take much effort to find what I was looking for. - Maria F. - Arlington, VA Love the air rocket. - Elizabeth F. - Missouri City, TX The experience that Mondo-tronics gave me has made me want tocontinue buying from them. That was the first robot kit I have everpurchased and I am now hooked. - Maria F. - Arlington, VA Very Nice store and salespeople. - Melanie V. - Tampa, FL I would like to thank you because some days ago I got my Master'sDegree in Mechanical Engineering. My thesis involved NanoMuscleLinear Actuators and the examining board judged the topic so innovative that I achieved a top score on my thesis and, overall, one very high in my major. I came across shape memory alloys last year and since that day I strove to learn more about them... I bought your book "Muscle Wires Project Book". It's helped me to find out new and exciting applications for Nitinol. - Andrea M. - Italy Excellent web site and great service. - George G. - Alexandria, IN Thanks for everything, I'm quite pleased. - Charles G. - Coventry CT These guys have always gone out of their way to help whether I was buying from them or not. I plan to be a long time customer. - Darrell T. - Seattle, WA I purchased the AirBurst Rocket for my 6 year old about 2 years ago and the rockets have become damaged. The store where I purchased no longer carries and I thought I would browse the Web. I was greatly surprised to find them so easily. It was a breeze on your site and kudos to you and your staff. You can count on my business again. - Chris R. - Hobe Sound, FL Carries a rare video title, with very fast shipping. - Erik H. - Portland, OR Well laid out catalog info. - Stephen C. - Oceanside, CA Once again, thanks for your super service. - Jeff D. - Garden Grove, CA As an experimenter I have found a lot of useful information and products here. - Keefe L. - Santa Ana, CA Very cool stuff, nice site layout. Also the demo videos were nice and not too big. - Kit R. - Los Angeles, CA "Mondo-tronics' Robot Store - Probably the best robot retailer anywhere." - Myke Predko & Ben Wirz, creators of TAB Electronics "Build Your Own Robot Kit" |
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